Delivery Times

Dorking Flowers deliver flowers locally & across the UK.

All items sold online are only available for our next-day local flower delivery service only.
This is available Monday - Saturday or preorder several days in advance.

Cost of delivery is £6.50 per bouquet.

There are no deliveries on Sundays or Bank holidays ( except for Mothering Sunday ).

Orders received on Sunday will be despatched on Monday

We cannot guarantee delivery during busy or peak times. 

Whilst we may carry out same day local deliveries- we cannot guarantee a same day delivery if placed via our online cart, and would advise to telephone your order through to our shop on 01306 876776 in order to make sure your order has been received in good time.

 

We deliver locally same day or next day to: Dorking, Abinger Hammer, Abinger Common,  Boxhill, Brockham, Betchworth, Buckland, Blackbrook, Bookham, Coldharbour, Effingham, Fetcham, Forest Green,Gomshall, North Holmwood, Mid Holmwood , South Holmwood, Holmbury St Mary, Headley, Leigh, Leatherhead, Ockley, Oakwood Hill, Leith Hill, Ranmore, Reigate, Shere, Wotton,Westcott, Westhumble, Walliswood.  

All of our bouquets are beautifully gift boxed or bagged in water for presentation unless stated otherwise.

 

Local Next Day Delivery

All orders online will be dispached for next day delivery. 

Please ensure that you have the correct full address details, accurate postcode of the intended recipient and a daytime contact telephone number for the recipient as well as a telephone number for yourself.
This is so that we can notify you should we encounter any delivery problems and contact the recipient if we need to.

On acceptance of your order you will be advised by e-mail confirmation.

We cannot be held responsible if the delivery address details have been incorrectly given, nor for any mispelt card messages or names.

If unsure please telephone us on 01306 876 776 or email info@dorkingflowers.co.uk and we can read through your order with you.

 

All prices shown include VAT at current rate.

Funeral Tribute Delivery


Sympathy tributes can only be delivered on a pre order or a next day delivery basis only.
Orders for next day sympathy tribute delivery must be received by 12noon to qualify for next day delivery.
Specific tributes need a minimum of 72 hours notice. Please check before placing online order as we cannot guarantee flower availability otherwise.

For delivery of Sympathy Tributes we need the following information:
- The full name of the deceased.
- Address of Undertaker or Address of Crematorium-including full Postcode & telephone number if possible - not required if one of our local listed undertakers.
- Date of Funeral Service.
- Time Of Funeral Service.
- Card Message required.

In addition to the above we also need a daytime contact number for the person who has placed the order so that we can contact them if any query arises with the tribute.

It is the responsibility of the person who orders the sympathy tribute to ensure that all details are correct at time of ordering.
The correct name of the deceased, the correct delivery address including accurate full postcode and correct date & time for the funeral service so that Dorking Flowers may successfully deliver the required order in time for the funeral service and on the correct day.
Dorking Flowers cannot be held responsible for incorrect details given and wrong delivery - see disclaimer below.

On acceptance of your order you will be advised by e-mail confirmation- please check all the details are correct- if not please telephone us on 01306 876 776 and state which details are incorrect.

All prices shown include VAT at current rate.

Nationwide Delivery
Through teleflorist - a national florist relay company we can arrange delivery to all England and Wales postcodes, and to most of Scotland, Channel Islands, Northern & Southern Ireland.
For Nationwide deliveries your order will be processed through teleflorist, and will be delivered under teleflorist terms & conditions.

For further details and terms & conditions on teleflorist please visit www.teleflorist.co.uk .
All illustrations are for guidance only, content may vary.

There are minimum price requirements for UK delivery which vary considerably from our local delivery. we have tried to state this on each item where applicable. 
If in doubt please contact us. Dorking Flowers hold no responsibility for any order error made and therefore cannot guarantee delivery on date for said UK National order.

 

Disclaimer- for Bouquets with local delivery

Illustrations are for guidance only.

Content and colour of flowers may vary according to availability.
In the event of any supply difficulty we reserve the right to substitute any flowers of equal value and quality without notice.


No refunds are accepted unless there has been an error in the order process.
We do not refund if the order has already been processed, nor do we refund based on late or failed deliveries as we cannot guarantee  deliveries for a specific time.

Disclaimer- Sympathy tributes

Illustrations are for guidance only.
Content and colour of flowers may vary according to availability.
In the event of any supply difficulty we reserve the right to substitute any flowers of equal value and quality without notice.

No refunds will be made for Sympathy tributes unless the fault of Dorking Flowers.
Please ensure all order details are correct. Dorking Flowers accept no responsibility for incorrect details.

 

Errors & Refunds 

In the event of a duplicate order being processed accidentally it will be the managements discrection for refund.

Any refund is up to the managers discretion.

In the event of a refund being given there will be a 8% charge to cover bank & processing charges.